How to obtain computer virus and security-related support loadTOCNode(2, 'moreinformation'); For United States and Canada loadTOCNode(3, 'moreinformation'); The computer safety team is available for computer virus and for other security-related support 24 hours a day in the United States and in Canada.

To obtain computer virus and security-related support, follow these steps: Before you contact a support engineer, make sure that you run updated antivirus software and updated spyware removal software on the infected computer.

For more information about how to obtain a free computer safety scan, visit the following Microsoft Web site:

• http://onecare.live.com/site/en-us/default.htm?s_cid=sah

• (http://onecare.live.com/site/en-us/default.htm?s_cid=sah)

For more information about antispyware software, visit the following Microsoft Web site:

• http://www.microsoft.com/protect/computer/spyware/as.mspx